Guest Feedback Form

Tell us how we did, it takes about five minutes.

We would like to take this opportunity to thank you for travelling with Hanuman Travel and hope you enjoyed your holiday with us.

Please take a few moments to complete this questionnaire. Your feedback is very important to us in our quest to continually improve the quality of our service and the level of experience while travelling in the Mekong region.

All the feedback we receive is carefully read by our senior staff and is used to regularly review all aspects of our trips in this region.

Thank you for your time.

My warmest regards,

Kulikar SothoExecutive Director, Hanuman Travel

How to use this form

Select one option per question, from Excellent to Poor. Add comments wherever you like. Specific names of hotels, restaurants and guides help us most. Skip any section that doesn't apply to your trip.

Your tour details

So we can match your feedback to the right trip.

Experience

How would you rate your overall experience on this trip?
How would you rate the overall level of service on this trip?
How would you rate your interaction with local people on this trip?

Accommodation

What did you think of the overall standard of hotels?

Dining

Please skip this section if meals were not provided on your trip.

How would you rate the meals provided on this trip?

Guides

How would you rate the tour guide on this trip?
What did you think of the guide's language skills?
What did you think of the guide's knowledge and explanation?
What did you think of the guide's helpfulness and assistance?

Responsible tourism

Did our team show respect for local people and their culture?
Did our team show due care for the environment on this trip?

Transport

How would you rate the quality of vehicles on this trip?
How would you rate the drivers on this trip?
How would you rate the safety of the driving on this trip?

Sights & activities

How would you rate the sights and activities on this trip?
How would you rate the itinerary description of the sights and activities?

Final thoughts

If there was anything really outstanding about your trip, please do not hesitate to share your experiences with leading travel websites such as Google Maps, Trip Advisor or Trustpilot.

Our commitment to responsible tourism

Responsible Tourism is travel that makes better places to visit and better places to live. This means everyone benefits from the experience, including the visitor and the host communities. We work with a selected group of NGOs in Cambodia who are making an impact on the lives of local people. We have chosen a combination of causes to ensure you can assist in any area of development, be it healthcare, education, child welfare, heritage preservation and the promotion of arts and culture.

Some of the good cause projects we are proud to support include:

  • Artisans d'Angkorwww.artisansdangkor.comRevitalising the handicraft industry around Siem Reap and Angkor.
  • Elephant Valley Projectelephantvalleyproject.orgProviding a safe location to treat sick and injured elephants.
  • Pharewww.pharecircus.orgCircus using art and expression to help young refugees overcome trauma.
  • PSEwww.pse.asso.frWorking with impoverished children scavenging from the city dump.
  • Sam Veasna Centerwww.samveasna.comResponsible tours that benefit and promote wildlife conservation.
  • Yosothorwww.yosothor.orgResearch, preservation and promotion of Cambodian arts and culture.

For more details on these projects, visit hanumantravel.com/responsible-tourism

Thank you!

Your feedback has been sent to our team. It will be read carefully by our senior staff.

www.hanumantravel.com